Learn more about this annual water quality report: definitions of terms, instructions for spanish speaking customers, printable versions of this report.


Este informe contiene información muy importante acerca de su agua portable. Haga que alguien lo traduzca para usted, o hable con alquient que lo entienda.

  pdf Annual Consumer Confidence Report (375 KB) (print version)


This annual “consumer confidence” water quality report covers all Paradise Irrigation District testing performed between Jan. 1 and Dec. 31, 2018, or earlier. The State Water Board allows certain chemicals to be monitored less than on a yearly basis because the concentrations of the substances are not expected to change significantly. In these cases, the most recent sample data are included, along with the year in which the sample was taken. Both “regulated” and “unregulated” contaminants are tested for; this report provides results only for contaminant’s detected in PID’s system—tests with non-detected (ND) results are not listed.

Information about your community's water post-Camp Fire:

The Camp Fire changed Paradise in multiple ways—and that includes our community’s water district. While Paradise Irrigation District’s Treatment Plant has continued operations from the day of the fire forward, the district’s distribution system was affected in multiple ways.

This Consumer Confidence Report, required annually of water districts, reflects testing done during 2018; the majority of the sampling reflected here was completed before the Camp Fire.

As part of the receovery process for our community’s water system, PID has consulted with national and regional experts. The district continues its widespread water sampling process to provide the feedback needed to restore the community’s water distribution system.

Until official notice, please be aware that the water in Paradise remains non-potable (non-drinkable).

We've included current water quality information in a dedicated section of PID’s website: https://pidwater.com/wqadvisory

Bottled Water Distribution - Paradise Irrigation District Customers (must confirm residency)

at Hope Center / Re-entry Center - 311 Circlewood (Corner of Skyway and Neal Road behind the Paradise Sign)
One case of water per day per household
Hours: 9 am - 4 pm Monday thru Saturday

Self-Serve Potable Water Fill Station (Up to 5 Gallon Containers)

PID Treatment Plant - 13888 Pineneedle Drive (Near the intersection of Skyway and Coutelenc Road), Magalia
Bring Your own Containers
Hours: 7 am - 4 pm Monday thru Friday

Hope Center / Re-entry Center - 311 Circlewood (Corner of Skyway and Neal Road behind the Paradise Sign)
Hours: 9 am - 4 pm Monday thru Saturday

Definitions used in this report:

RAL (Regulatory Action Level): Concentration of a contaminant which, if exceeded, triggers treatment or other requirements that a water system must follow.
uS/cm (microsiemens per centimeter): A unit expressing the amount of electrical conductivity of a solution.

MCL (Maximum Contaminant Level): The highest level of a contaminant that is allowed in drinking water. Primary (health-related) MCLs are set as close to the PHGs (or MCLGs) as is economically and technologically feasible. Secondary MCLs (SMCLs) are set to protect the odor, taste and aesthetic appearance and use of the drinking water.

MCLG (Maximum Contaminant Level Goal): The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs are set by the USEPA.

MFL (million fibers per liter): A measure of the presence of asbestos fibers that are longer than 10 micrometers.

MRDL (Maximum Residual Disinfectant Level): The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

MRDLG (Maximum Residual Disinfectant Level Goal): The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

NA: Not applicable.

ND (Not detected): The substance was not found by laboratory analysis.
NS: No standard.

NTU (Nephelometric Turbidity Units): Measurement of the clarity/cloudiness—or turbidity—of water. Turbidity in excess of 5 NTU is just noticeable to the average person.

PDWS (Primary Drinking Water Standard): MCLs and MRDLs for contaminants that affect health, along with their monitoring and reporting requirements and water treatment requirements.

PHG (Public Health Goal): The level of a contaminant in drinking water below which there is no known or expected risk to health. PHGs are set by the California EPA.

TT (Treatment Technique): A required process intended to reduce the level of a contaminant in drinking water.

ppm (parts per million): One part substance per million parts water (or milligrams per liter). Imagine one ping-pong ball in an Olympic-sized swimming pool.

ppb (parts per billion): One part substance per billion parts water (or micrograms per liter). Imagine one ping pong ball in 1,000 Olympic-sized swimming pools.

pCi/L (picocurries per liter): A measurement of radioactivity.


Was this article helpful?

We are always looking for ways we can improve our services. If you need additional help please contact customer service.

If you'd like to give us some feedback on this article or the website click here.