PID Customer Feedback

Customer Feedback and Comment Survey

Paradise Irrigation District is always looking for ways to improve your experience. We appreciate you taking the time to provide feedback below to help us improve our standards and practices.

1. How was your experience contacting PID? Poor Fair Good Very Good Excellent

2. Was our office representative friendly and helpful? Poor Fair Good Very Good Excellent

3. Was our office representative knowledgeable? Poor Fair Good Very Good Excellent

4. How would you rate our communication during your service period? Poor Fair Good Very Good Excellent

5. Was our field representative courteous to you? Poor Fair Good Very Good Excellent

6. Did we respond promptly? Poor Fair Good Very Good Excellent

7. Was the problem solved in a reasonable amount of time? Poor Fair Good Very Good Excellent

8. Was the problem satisfactorily resolved? Poor Fair Good Very Good Excellent

9. Did PID meet your expectation for service? Poor Fair Good Very Good Excellent

10. How does PID's service compare with other businesses? Poor Fair Good Very Good Excellent

11. How did you receive information about this survey?

Additional Comments or Concerns:

*Optional - Service Address

Thank you for your feedback.

(530)877-4971

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