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 Water Quality Advisory Lifted for Surviving Homes & Completed Construction: Updated May 20, 2020

Avoid digging into underground utilities


Steps for homeowners

Provided courtesy of USA North


Notify your local "one-call" center by calling 811 or making an online request 2-3 days before you plan to dig. USA will transmit information to affected utility companies -  including PID.


Wait 2-3 days for the utility companies to respond to your request.  On average, between 7-8 utility companies are notified for each request


Confirm that all affected utility companies have responded to your request by comparing the marks on the ground to the list of utilities notifed by USA. 


Respect the marks. The marks provided by the utility companies are your guide for the duration of your project.

dig carefully

If you are unable to maintain the marks during your project, or the project will continue past your request’s expiration date please call 811 to ask for a re-mark. If you cannot avoid digging near the marks, consider moving your project to another part of your yard. 

Learn more about safe digging by visiting  811 - Know what's below


What to expect from PID

  • Within 2-3 days of your request to USA North, we will mark all PID services in the affected area using blue paint or flags: This includes water mains and lines that lead up to the water meter.
  • PID does not mark any private lines (after the meter) - that service will need to be performed by a plumber or line-locating service. 
  • If you see the letters "CLR" in blue paint it means we are "clear" - there are no PID services in the dig area. 

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